Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake coming from your local shipping service and would like to end your order, first check your e mail and/or spam filtration to ensure you clicked about the correct delivery address and/or WEB ADDRESS. Once this provides been done, when you are continue to thinking about continuing, just answer the e-mail with the details of your request and you may Vape greatly appreciate any assistance you may possibly offer. For specialized issues, you may need to get in touch with customer service via their telephone number: (Toll Free). Alternatively, if an individual have any some other questions, you could send us a good email and all of us will try our best to be able to assist you.
Your package will arrive at your current door within more effective to ten operating days. Take note that will shipping times might vary from a single courier company to another. Therefore, it is, always preferable to purchase with a reliable company. To help ensure your package arrives safely, we all always advise that will you sign your parcel’s “Thanks With regard to Sending” section when it arrives. Your nearby delivery services usually are required to clearly display this signature bank confirmation on almost all sent items, which includes Element Vape goods.
As soon as your parcel is here at your doorway, you need to collect it as soon as possible. This is normally done by simply completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, keep your unit is fully charged and well prepared to begin using it immediately. Tend not to wait for your Aspect Vape product in order to warm up; it can not be stressed adequate, especially in the case of rechargeable batteries.
As outlined within the above passage, when shipping to UK residents, shipping and delivery will be facilitated by certainly one of our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS – but please allow for additional fees to be used into consideration any time placing your purchase. Customers located inside the Republic of Ireland are not permitted to buy online. In most cases, consumers located within the particular Republic of Ireland in europe will be struggling to purchase the item with the use of credit credit cards or debit cards. We are currently experiencing some issues with credit card scams in European countries and certain instances, payments made using these methods might be declined or reversed. In addition, all deliveries in order to EU customers may possibly be susceptible to taxes and import tasks.
Any time shipping internationally, please note that persuits procedures are really time-consuming and frequently require the help of a good independent customs dealer. In the case of an imported product, delivery times will be based mostly on your courier’s international delivery support and transit periods may greatly exceed our internal delivery estimates. Should you be unsure of expected transportation times, please get in touch with us immediately. Worldwide orders will generally arrive within three to five business days following payment has been received.
For those questions regarding this matter, make sure you note that every questions should be directed towards our corporate headquarters. Should you need to make modifications or inquire concerning our services within general, you could do so from anytime during enterprise hours, Monday by means of Friday, except Weekend, Wednesday, and Thursday. Should you have any other concerns, you can either contact our client service team or perhaps one of our own sales representatives at the main office. If you prefer to location your order on-line, you are delightful to visit our website and follow the simple instructions supplied. All billing in addition to ordering information may be provided from the click associated with a button.
As usually, we strongly recommend that all requests be paid for completely before shipping or delivery of products. Any changes to shipping or even delivery policies will be clearly indicated on receipt of payment. In the event of a problem in any item, please contact us right away for a return or replacement. As long as your satisfaction is our number one priority, all of us will work together with you to definitely make certain that you have the best electric products available.